PRIVACY POLICY

NONAME Agency SA ("we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website and when you use our services.

We are located at Rue de Bourgogne 23, 1203 Geneva, Switzerland. If you have any questions about this policy or our privacy practices, please contact us at hello@noname.agency or by phone at +41 22 344 33 44.

We may collect the following types of information:

• Identification Information: Name, email address, phone number, postal address.
• Booking Information: Date, time, type of service, project details, and other information you provide when making a booking.
• Technical Information: IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
• Usage Information: Pages viewed and contact actions (opening WhatsApp, clicking the phone number or e-mail address), recorded on our servers to measure how well the site works.
• Communication Information: Messages you send to us via our contact forms or email.

We use your personal information to:

• Provide and manage our services, including processing bookings.
• Communicate with you about our services, promotions, or events.
• Improve our website and services.
• Comply with our legal obligations.
• Detect and prevent fraud or abuse.

We do not sell or rent your personal data to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third parties who help us operate our website and provide our services (hosting, payment, etc.).
• Legal Compliance: We may disclose your information if required by law or in response to legal proceedings.
• Protection of Rights: We may disclose your information to protect our rights, property, or safety, or those of our customers or others.

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. When we no longer need your personal information, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information, including:

• Right to access your personal information.
• Right to rectify inaccurate information.
• Right to erasure of your data in certain circumstances.
• Right to object to processing for direct marketing.
• Right to data portability.
• Right to withdraw your consent at any time.

To exercise these rights, please contact us at hello@noname.agency.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website uses cookies and similar technologies to enhance your experience, analyse site usage and measure our advertising campaigns. You can manage your preferences through your browser settings.

Tools we use:

• Google Tag Manager — loading and managing measurement tags.
• Google Analytics 4 — audience statistics: pages viewed, traffic source, device. An identifier is stored in the _ga cookie.
• Google Ads — measuring conversions from our ads. Advertising identifiers (gclid, wbraid) passed by Google in the page address are kept together with the request sent from the site.
• nn_locale cookie — remembers your chosen language. Strictly functional, it feeds no measurement.
• nn_vid and nn_sid cookies — in-house measurement, hosted on our own servers in Europe: pages viewed and contacts (WhatsApp, phone, e-mail) are tied to a visit. Neither identifier is shared with any third party. nn_vid expires after one year, nn_sid after thirty minutes of inactivity.

These services are provided by Google Ireland Limited and may involve a transfer of data outside Switzerland (see section 9).

The WhatsApp button opens a conversation in WhatsApp: from that point the exchange is governed by the privacy policy of WhatsApp Ireland Limited, not ours.

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. When we transfer your information outside of Switzerland or the European Economic Area, we take steps to ensure an adequate level of protection.

We may update this privacy policy from time to time. The most current version will be posted on this page, with the last updated date. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

If you have any questions about this privacy policy or our data protection practices, please contact us:

NONAME Agency SA

Rue de Bourgogne 23

1203 Geneva, Switzerland

Email: hello@noname.agency

Phone: +41 22 344 33 44